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R&D Packaging Technician


Job Title: R&D Packaging Technician      

Reports to: R&D Packaging Manager

Number of Direct Reports: 0

Key Internal Partners: Marketing, Industrial Team, Operations Purchasing & Quality

Key External Partners: Suppliers, Service Providers and Laboratories

Project Management:  No 

Location: Traverse City, MI         

Job Summary:

The R&D Packaging Technician is responsible for carrying out trials and performing analysis on raw materials and finished products. This position supports the R&D Packaging Manager in the creation/optimization of packaging specification and documentation in response to briefs, this includes validating artwork coming from marketing according to the R&D verification criteria.

Job Responsibilities & Tasks:

  • Assist the R&D Packaging Manager in the trials needed during the development phase
    • Provide support to trial preparation (gather raw materials, needed supplies in advance)
    • Gather data and support data analysis to write trial reports
    • Prepare and ship samples when needed
    • Attend the trial when needed (In Traverse City or at our ISTA 3E Lab in Grand Rapids)
  • Maintain R&D documents and electronic files
    • Create conditioning sheets
    • Create raw material and recipe specification
    • Create or update Bill of materials
    • Write and submit purchase orders when applicable.
  • Manage the R&D team’s purchase orders
    • Create and submit the purchase order.
    • Check the deliveries.
    • Check the invoices and submit for payment.
  • Ensure best practices in the R&D lab
    • Keep the equipment and tools in the proper working condition (maintenance and washing
    • Evaluate the lab needs, organize the storage and optimize it
    • Keep track and inventory of the small supplies (containers, buffer solution, pails, empty pouches, caps…)
    • Ensure that the good quality practices and procedures are well followed and put in place in the lab
    • Ensure that the analytical equipment are accurate (calibration and respect of handling procedure)
  • All other duties as assigned

Key Performance Indicator (KPI):

  • Quality: Percentage of first-time right batches, amount of lost time for rework, feedback from marketing favorable on samples received
  • Industrial: Active participation in industrial trials – percentage of, cross-functional personnel feedback favorable
  • Operational: Number of process improvement (intra-department) initiatives, number of SOP, percent consistency with day-to-day activities                           
  • Development: Additional training (conferences, classes, etc) – number of

Position Requirements:


  • HS Diploma or GED
  • Associate or Bachelor degree in Food Sciences or related degree preferred


  • 1 year of experience in R&D or 5 years of experience within the industry


  • PC skills: windows, excel, word
  • Basic working knowledge
  • Able to deliver on time, with guidance
  • Basic troubleshooting skills
  • Excels in the management of personal tasks and objectives.
  • Actively contributes ideas for continuous improvement
  • Strives to execute agreed objectives


  • Must be able work in normal office conditions and in the manufacturing plant.
  • Must be able to wear PPE
  • Must be able to work a minimum 8 hours per day and be on his/her feet for extended periods of time.
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